Privacy Policy

Introduction

Welcome to be66. We operate Bangladesh's trusted online casino and sports betting platform, offering cricket betting, live casino games, slots, and crash games to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website and services.

By registering an account or otherwise using be66's services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

Information We Collect

We collect several categories of information to provide you with a safe, personalised, and uninterrupted experience on be66. The types of data we may collect include, but are not limited to:

• Personal identification information: full name, date of birth, national ID or passport number, address, mobile number, and email address.
• Financial information: bKash or Nagad mobile banking account details, Rocket wallet references, Dutch-Bangla Bank or City Bank transfer records, and transaction histories used for deposits and withdrawals.
• Account and activity data: username, password (stored in encrypted form), login timestamps, game history, betting records, and session durations.
• Device and technical data: IP address, browser type, operating system, device identifiers, and referring URLs collected automatically when you visit our site.
• Communications data: support tickets, live chat transcripts, emails sent to [email protected], and any feedback or complaints submitted through our contact channels.

We collect this information directly from you at the point of registration or interaction, automatically through your use of our platform, and occasionally from third-party identity verification or fraud-prevention partners where required by our responsible gaming and security obligations.

How We Use Your Information

be66 uses the personal data we collect strictly for legitimate, documented purposes. We never sell your personal information to third parties. Specifically, your data is used to:

• Create, verify, and maintain your be66 player account, including Know Your Customer (KYC) identity checks mandated by responsible gaming standards.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels, ensuring transactions are accurately recorded and confirmed.
• Deliver and personalise our gaming services, including cricket betting markets, live casino tables, slot titles, and crash games such as those available on be66.
• Detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other activities that may violate our Terms and Conditions or applicable laws.
• Send service-related communications such as transaction confirmations, account alerts, security notifications, and (where you have opted in) promotional offers relevant to the Bangladesh market.
• Comply with responsible gaming obligations, including applying self-exclusion requests, deposit limits, and time-out features where instructed by the player or required by our policies.

Cookies and Tracking Technologies

be66 uses cookies, pixel tags, and similar tracking technologies to operate our platform effectively. Cookies are small text files placed on your device that allow us to recognise your browser, remember your session preferences, and analyse how different areas of our site are used. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a set period to remember login states and preferences).

You may configure your browser to refuse all cookies or to alert you when a cookie is being placed. Please note that certain features of be66 — including maintaining your logged-in session and remembering your preferred language — may not function correctly if cookies are disabled. We do not use tracking technologies to build advertising profiles for third-party marketing networks.

Sharing of Your Information

be66 does not sell, rent, or trade your personal information. We may disclose your data only in the following limited circumstances:

• Service providers and technology partners: We share data with trusted vendors such as payment processors (bKash, Nagad, Rocket), KYC and identity verification services, fraud detection tools, and platform infrastructure providers. These partners are contractually obligated to handle your data securely and solely for the purposes we specify.
• Legal obligations: We may disclose personal information if required to do so by law, court order, or government authority, including co-operating with investigations into suspected financial crimes or responsible gaming compliance matters.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of be66's business, your data may be transferred to the acquiring entity. We will notify you via our platform or by email before such a transfer takes effect.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not permit third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes in accordance with our instructions.

Data Security

be66 employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your browser and our servers, secure password hashing, two-factor authentication options, and strict access controls limiting which personnel can view sensitive player information.

While we take all reasonable precautions, no online transmission or storage system is 100% secure. If you believe your be66 account has been compromised, please contact our support team immediately at [email protected] so we can take corrective action promptly.

Data Retention

be66 retains your personal data for as long as your player account remains active and for a reasonable period thereafter to fulfil our legal, financial, and responsible gaming obligations. Account transaction records and KYC documentation are retained for a minimum of five years following account closure in accordance with anti-money laundering requirements. After the applicable retention period expires, we securely delete or anonymise your data. You may request deletion of your data at any time by contacting [email protected]; however, we may be required to retain certain records for legal compliance purposes even after such a request.

Your Rights

As a be66 user, you have meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team:

• Right of access: Request a copy of the personal data we hold about you and receive confirmation of how it is being processed.
• Right of rectification: Ask us to correct any inaccurate or incomplete personal information we hold about you.
• Right of erasure: Request the deletion of your personal data subject to our legal retention obligations. We will review each request individually.
• Right to restrict processing: Request that we limit how we use your data while any dispute over accuracy or lawfulness is being resolved.

To exercise any of these rights, please write to us at [email protected] with the subject line 'Data Rights Request' and your registered account details. We aim to respond to all valid requests within 30 calendar days.

Third-Party Links

Our platform may contain references to third-party services such as payment partners, game software providers (e.g. Pragmatic Play, Evolution Gaming, Spribe, Ezugi), or sports data feeds. be66 is not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party services you use in connection with your be66 account.

Children's Privacy

be66 is strictly an adult platform. Our services are intended exclusively for individuals aged 21 years or older. We do not knowingly collect or process personal data from anyone under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will delete that data promptly. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

be66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify active account holders via email or a prominent notice on our platform. Your continued use of be66 after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how be66 handles your personal data, our support team is available to assist you. You can reach us at: